WordPress Hosting for Government
Managed WordPress Hosting for State and Local Government
Public websites carry public obligations. We run WordPress so your agency meets them: accessible, secure, up when residents need it most, and bought through vehicles your procurement office already uses.
What is managed WordPress hosting for government?
Managed WordPress hosting for government is an operations service that runs a public agency's WordPress websites on cloud infrastructure and takes responsibility for the application as well as the servers. It covers WCAG 2.1 AA accessibility under the ADA Title II rule, NIST-aligned security controls, scheduled and emergency patching, capacity for emergencies and deadlines, and continuity through staff and vendor changes. eWay Corp provides it on AWS or Azure with a 99.9% monthly uptime SLA.
- Monthly uptime SLA
99.9%
Monthly uptime SLA
- Severity-1 response, 24x7
15 min
Severity-1 response, 24x7
- Monitored ahead of the Title II deadline
WCAG 2.1 AA
Monitored ahead of the Title II deadline
- Plus Carahsoft and AWS Marketplace
SBA 8(a)
Plus Carahsoft and AWS Marketplace
The Civic Calendar
Residents come when it matters.So the site has to be there.
Generic WordPress hosting is sized for an average day. A public website is judged on the worst one: the storm, the election, the deadline, the meeting everyone wants to watch.
Emergencies and severe weather
Closures, evacuations, and shelter information must publish instantly and stay up when the whole community checks at once.
How we run it: A 15-minute severity-1 response around the clock, and a CDN purge the moment an alert publishes, so nobody sees a stale page.
Elections
Polling places, sample ballots, and results pages take a year of traffic in a night.
How we run it: Results and polling pages cached at the edge, capacity planned ahead of election day, and monitoring through the count.
Tax, permit, and benefit deadlines
Forms and payment pages slow down exactly when residents are rushing to finish.
How we run it: Capacity planned against your deadline calendar, with the pages that lead to payments and applications tested before the rush.
Public meetings and livestreams
Agendas, packets, and meeting streams draw sudden interest when an issue is in the news.
How we run it: Large documents served from the CDN, and embedded streams kept off the web servers so the rest of the site stays fast.
Breaking news
A single story can send thousands of readers to one page in minutes.
How we run it: Full-page caching and auto-scaling absorb the spike, and alerts fire on response time before readers notice.
New online services
A new permit portal or resident service launches to the whole jurisdiction on day one.
How we run it: Changes go through staging with a rehearsed rollback, and launch day is monitored by the team that deployed it.
What We Run
Every layer of an agency WordPress platform, under one engagement
Hosting is only the bottom layer. We operate the WordPress application on top of it too, the same managed WordPress hosting and WebOps model we run for large WordPress platforms, set up for how agencies publish.
Multisite for departments and agencies
One WordPress multisite network with a shared, accessible theme and central governance, while each department, board, or program publishes its own site. New sites come from a template in hours.
Single sign-on and editor roles
Staff sign in with Microsoft Entra ID, Active Directory, or another SAML 2.0 identity provider. Roles follow your directory groups, so access ends when someone leaves the agency.
Updates on a schedule
WordPress core, plugins, and themes updated after testing in staging, on a published schedule. Critical vulnerabilities are patched on an accelerated timeline, typically within 24 to 48 hours.
Security controls
A WordPress-tuned web application firewall, file integrity monitoring, audit logging, and access reviews, with controls aligned to NIST 800-53 and StateRAMP for your security review.
Accessibility under Title II
State and local governments must meet WCAG 2.1 AA by April 26, 2027, or April 26, 2028 for smaller entities. We scan templates and new content continuously, so a new page does not quietly undo last year's remediation.
Continuity and recovery
Backups, tested restores, disaster recovery, and runbooks that do not depend on one person, so the site survives staff turnover, vendor changes, and bad days.
Where it runs: your cloud account or ours
In your agency's AWS account
We operate WordPress inside the AWS account your agency already owns. The infrastructure, the data, and the bill stay with you, which often simplifies procurement and security review.
Hosted by eWay
We provide the infrastructure as part of the engagement, with one invoice for hosting and operations. Same team, same SLA, same reporting.
Accessibility remediation and ongoing conformance are also available as a dedicated accessibility compliance service. Security controls are summarized in our Trust Center.
Funding and Procurement
How agencies fund and buy managed WordPress hosting
Managed hosting is an operating cost, not a one-time project, and most agencies already have a way to pay for it. These are the routes we see most often.
Operating budget
Hosting and operations as one predictable annual service line, replacing a mix of hosting invoices, emergency contractor hours, and staff overtime.
SBA 8(a) and set-asides
eWay is SBA 8(a) certified, a Minority Business Enterprise, and a Disadvantaged Business Enterprise, which opens set-aside and direct-award paths where your rules allow them.
Carahsoft and AWS Marketplace
Buy through Carahsoft contract vehicles, or through AWS Marketplace, where a purchase can count toward an existing AWS spending commitment.
Statewide and cooperative contracts
Many states, California among them, let agencies buy cloud and IT services through statewide or cooperative contracts. Ask whether an agreement you already use covers managed hosting before starting a new solicitation.
Cybersecurity grants
The federal State and Local Cybersecurity Grant Program funds security improvements through each state's cybersecurity plan. Hardening and monitoring a public website can fit, depending on your state's priorities.
Consolidation savings
Moving several department sites onto one managed platform replaces separate hosting bills and maintenance contracts with a single engagement.
We help prepare the technical sections of RFPs, RFIs, and security questionnaires. See every procurement route on our government page.
Our Work in Government
Public-sector platforms we have built and run
Employees' Retirement System of Rhode Island
Custom Drupal Site, Custom Modules, and Multi-Year Platform Operations
Read the case studyIowa Governor's STEM Advisory Council
Drupal Redesign for a Statewide STEM Education Council
Read the case studyPolk County Crisis & Advocacy Services
Custom Case Management System for a County Crisis & Advocacy Division
Read the case studySee everything we do for agencies on our government page.
Frequently Asked Questions
Questions about WordPress hosting for government
Is WordPress secure enough for a government website?
Yes, when it is operated deliberately. Most WordPress compromises come through plugins and themes that were not updated, not through WordPress core. A government site needs a small, vetted set of plugins, updates on a schedule with critical security releases applied within days, a web application firewall tuned for WordPress, file integrity monitoring, single sign-on for staff, and audit logging. That is the operating model we run, with controls aligned to NIST 800-53 and StateRAMP.
Can a WordPress site meet ADA Title II and WCAG 2.1 AA?
Yes. WordPress itself can produce accessible pages; conformance depends on the theme, the plugins, and the content editors publish every day. State and local governments serving 50,000 people or more must meet WCAG 2.1 AA by April 26, 2027, and smaller ones by April 26, 2028. We audit and fix the theme and templates, then scan new content continuously so the site stays conformant after the deadline.
How can a government agency fund managed WordPress hosting?
Most agencies fund it from the operating budget as an annual service, often replacing scattered hosting invoices and emergency contractor hours. It can be bought through SBA 8(a) set-aside or direct-award paths where your rules allow, Carahsoft contract vehicles, AWS Marketplace, or a statewide or cooperative contract your agency already uses, as in California and many other states. Security hardening can also fit the federal State and Local Cybersecurity Grant Program, depending on your state's plan.
Can you run WordPress in our agency's own AWS account?
Yes. We can operate WordPress inside the AWS account your agency already owns, including AWS GovCloud (US) where your requirements call for it, so the infrastructure, the data, and the bill stay with you. We can also provide the hosting as part of the engagement. The operations, the SLA, and the team are the same either way.
Can you take over a WordPress site another vendor built?
Yes, and it is the most common way we start. We begin with a platform assessment of the site as it stands: hosting, plugins, custom code, security, performance, and accessibility. Then we move it into an environment we operate, with nothing the original vendor built changed without a reason you have agreed to.
What service levels come with managed WordPress hosting for government?
A 99.9% monthly uptime SLA and a 15-minute response to severity-1 (site down) incidents, 24 hours a day, 7 days a week, written into the engagement. We also prepare the technical sections of RFPs and security questionnaires.
Start with an assessment
Find out where your WordPress platform stands before the Title II deadline.
We review your WordPress environment across every layer: hosting, plugins, security, performance, accessibility, and single sign-on. You get a plain-language report and a plan, whether or not you work with us afterwards.