Services
Pick where you need help. We're accountable from there.
Most of our clients arrived because their team was on call for systems they shouldn't be operating. These are the four engagements we run for them. Choose the layers that match your headache.
Our Approach
Every platform starts with the right architecture
Strong architecture is not a deliverable. It is a discipline. We apply it at every stage of the engagement, from initial design through ongoing operations. Each item below maps to the service pillar that owns it.
What we assess
- Current infrastructure and hosting environmentCloud
- CMS platform and content governance modelCMS
- Application integrations and data flowsApps
- Performance baselines and traffic patternsWebOps
- Security posture and compliance requirementsCloud
What we deliver
- Cloud architecture recommendations (AWS / Azure)Cloud
- CMS platform selection and migration planningCMS
- Integration architecture and API strategyApps
- Performance and scalability roadmapWebOps
- Compliance and security alignment planCloud
Our Services
Five engagements.
One accountable partner.
Each engagement stands on its own. The capabilities are real. The decision aid below tells you which one to start with based on what's actually broken.
Cloud Infrastructure & Managed Hosting
Secure, scalable AWS and Azure environments built for high availability, disaster recovery, and compliance.
Choose this when
- ›Enrollment, giving days, or campaign launches can't be the moment your platform learns its limits
- ›You're paying for AWS or Azure but no one picks up the phone when something breaks at 2am
- ›Your audit committee or procurement team is asking shared-responsibility questions your hosting vendor can't answer
Capabilities
- High availability and fault-tolerant architecture
- Auto-scaling for seasonal and peak traffic demands
- Proactive monitoring and incident response
- Backup, disaster recovery, and failover management
- Security hardening and patch management
AWS Public Sector Partner. Azure for Government authorized. Up to 99.99% uptime across managed environments.
Explore Cloud InfrastructureWebsite & CMS Platforms
High-performing, accessible websites built for decentralized teams and complex content governance across Cascade, Drupal, and WordPress.
Choose this when
- ›Marketing is waiting on IT to publish, IT is waiting on a vendor to fix the CMS, and nothing ships
- ›Decentralized publishers across departments are stepping on each other and breaking the site
- ›You're running Cascade, Drupal, or WordPress and want one operator accountable for it end-to-end
Capabilities
- CMS migrations and platform implementations
- Structured content and governance models
- Accessibility (WCAG 2.1 AA) and performance optimization
- Multi-site and decentralized content management
- CDN strategy and traffic management
100+ CMS deployments operated. Cascade, Drupal, and WordPress as named specializations.
Explore CMS PlatformsApplication Development & Integrations
Custom applications and integrations that connect your CMS, SIS, CRM, ERP, and third-party systems into a unified digital platform.
Choose this when
- ›Your CMS doesn't talk to your SIS, CRM, or ERP, and integration projects keep stalling
- ›You inherited custom applications no one currently maintains
- ›Modernization is on the roadmap but your team can't take it on without dropping something else
Capabilities
- Integration with SIS, CRM, ERP, and third-party systems
- Custom portals and web applications
- API development and data exchange
- Workflow automation and process optimization
- Legacy system modernization
We extend your platform ecosystem and operate what we build. No handoff to a different vendor at go-live.
Explore Application ServicesManaged WebOps & Continuous Optimization
The continuous discipline that keeps the rest of the stack from drifting. Monitoring, performance, security, and improvement under defined SLAs.
Choose this when
- ›You went live and the platform is quietly drifting out of compliance, performance, and patching cadence
- ›Your team is the on-call rotation for systems outside their core competency
- ›You need SLA-backed support without standing up a 24/7 ops function internally
Capabilities
- Continuous monitoring and proactive issue resolution
- Performance tuning and optimization
- Security monitoring and vulnerability management
- Platform updates and enhancements
- Advisory and ongoing improvement backlog
Response time under 30 minutes. Most clients have been with us for multiple years across multiple phases.
Explore Managed WebOpsAccessibility Compliance
WCAG 2.1 AA audits, remediation, and continuous compliance under a Title II clock. One-time engagement to close the audit list, ongoing program to keep it closed.
Choose this when
- ›Your audit list is open and the April 2026 Title II deadline is real
- ›A previous audit was closed but new content has been adding accessibility debt back
- ›Your general counsel wants to know what you can show a regulator if a complaint arrives
Capabilities
- WCAG 2.1/2.2 AA conformance audit, automated and manual
- Document accessibility (PDFs, forms, downloadable assets)
- Title II, Section 508, and Section 1557 documentation
- CMS-level guardrails and content-editor governance
- Quarterly conformance reporting for audit committee or general counsel
Accessibility specialist named to your engagement. Continuous program, not a launch audit.
Explore Accessibility ComplianceTitle II Enforcement Timeline
April 2024
DOJ rule finalized
April 24, 2026
Conformance deadline for entities serving 50,000 or more
April 24, 2027
Conformance deadline for smaller entities and special districts
Also covered
Section 508
Federal contracting and federally funded programs
Section 1557 of the ACA
Federally funded health programs
WCAG 2.1 AA is the technical baseline for all three.
How they interlock
Engage at any layer.
The value compounds across them.
Each engagement stands alone. Most of our long-term clients run on three or four. Not because we sell it that way, but because every layer one team owns is one fewer escalation path your team has to manage.
Layer 4
Accessibility Compliance
WCAG 2.1 AA, Title II. The user-facing conformance layer that gates what every other layer ships.
Layer 3
Applications & Integrations
SIS, CRM, ERP connections. Custom portals. The systems that make the platform usable.
Layer 2
Website & CMS Platforms
Cascade, Drupal, WordPress. The publishing surface your editors and visitors actually touch.
Layer 1
Cloud Infrastructure
AWS or Azure. The foundation everything else depends on. Resilience, scale, and compliance start here.
Continuous
Managed WebOps
Wraps every layer including accessibility. Keeps the stack and conformance posture from drifting once it's live.
Most vendors stop at Layer 1 or 2. We make the WebOps column our primary commitment.
Not sure which fits?
A 30-minute platform review will tell you.
We'll look at where you are now: your cloud, your CMS, your operational risks. Then give you an honest read on which engagement makes sense, or whether none does.